This brief page is for those who may need some extra help understanding how our software installs, runs, and can be worked with. If you are not technically literate, I suggest you go over these items with someone who is. None of this is hard to do; it may just be new to some. After reading this, feel free to email firstname.lastname@example.org or call 1-614-527-8776 for personal technical support.
Hardware Questions | Tablet/App/iPad Questions
Why we teach with software | Getting Started with Computers in Christian Education
What’s it like TEACHING with our software?
Windows 8 and Our Software
Windows 8 and 10 Tweaks and Tips
Adjusting software to fill more of the screen
The Basics of Installing, Launching, & Managing our Software
Yes, you will need to own 1 CD per computer.
It is illegal to install one CD to many computers. 1 CD = 1 Computer/installation. The only exception is if you purchased a “site license” copy of a particular CD from us. In that case, we’ll send you one site license edition of the CD and a certificate. Please respect our copyright and the law.
Site licenses start at 5+ copies. The quickest way to see which programs have site licenses available is to look at our order form.
Some programs install to the harddrive and do not require the CD in the drive after being installed.
After installing the program to your computer, you can put the CD away. The installation will install a startup icon on your Desktop which points to the files installed on your computer. (Exception: Life of Christ CD is the only program in our catalog that must be installed and must also have the CD in the drive to run.)
Windows 8 and 10
You’ll want to bypass the ’tiles’ or “metro” startup page and go to the Windows desktop to perform most install and launching operations. Read more at Windows 8 and Our Software
Read our Windows 8 and Windows 10 Tips
Some programs run from the CD and do not need to be installed to your harddrive.
These usually start right up when you put the CD in the drive. Awesome Bible Stories CD, for example, normally runs from the CD in the CD drive, and doesn’t come with an installer. If nothing starts up when you insert the CD, it may be that your CD’s “autorun” feature is disabled. Use Windows Explorer (“Computer” on your Desktop) and navigate to the CD’s files to run the startup file (usually denoted with an ‘.exe’ file extension, but not always).
Some programs that are designed to run from the CD can also be copied to your harddrive and run from there instead.
Awesome Bible Stories CD, for example, normally runs from the CD in the CD drive, and doesn’t come with an installer. However, if you copy all the files from the CD to a folder on your harddrive, you can then run the program from the folder, and put your CD away for safekeeping.
Copying an entire CD to a folder is something you’ll want a techie to show you how to do. Then you just need to ‘right click’ the program’s startup file that you also copied into that folder, and select “Send to” “desktop as a shortcut” to create a startup icon shortcut on your Desktop to start the program.
Remember: Just because you can copy 1 CD to a folder and run it from there doesn’t give you the right to make multiple installations to other computers from that 1 CD. Please respect the law.
In MOST cases to install or run a program, you need to be logged-in to your computer as the MAIN USER with full administrative rights.
Depending on your computer’s setup, or your version of Windows, a techie may have created a user-account for you to use which has limited privileges. This user account usually comes with a password you must enter. The problem is that sometimes the limitations placed on the limited user account gets in the way of software that is trying to install or run properly.
Always install and try to run your software while logged-in as the Main User, then switch to the limited user account and try to run the software again to see if there are any problems.
Install the latest version of Quicktime if you’re working with new computers.
See Quicktime notes below or go to https://support.apple.com/kb/DL837
Always do your previewing and testing on the computer which the students will be using.
Installing to your office or personal computer for previewing is permitted used, but doesn’t guarantee it will run on the students’ computers!
Installation and Startup Problems ~ Making Adjustments to Windows
For some programs to install or run properly, you may need to make some adjustments to Windows. Windows offers these adjustments and they are not hard to make. Consult your program’s tech notes for details.
During installation, or when trying to start a program from an icon, Windows MAY ask your permission to run the file, or the installer or program may give you an error saying it has shut down. If this happens, RIGHT CLICK the installation file on the CD, or the Desktop icon for the program (whichever you were clicking when the error occurred), and select “RUN AS ADMINISTRATOR.” This tells Windows to get out of the way.
Read more in Windows 8 and Our Software
You can also read our Windows 8 and 10 Tweaks
Know about “QUICKTIME”
Many programs require your computer to have a copy of Quicktime for Windows installed. Quicktime helps run the animations and videos. There are many different versions of Quicktime. In general, you will want to have the LATEST VERSION of QT on your system. It’s free from Apple and can be downloaded from https://support.apple.com/kb/DL837
If your computer doesn’t have an internet connection, download Quicktime on a computer that does, and copy it to a flashdrive then bring it to your other computer.
All our software that needs QT comes with a version of QT on the disk. However, we do not put the latest version of QT on all our disks. Instead, following industry practice, we place the version of QT which was current when the program was created. If you have the latest version of QT already on your system, then in MOST cases you do not need to install the version that comes on the CD. There are some exceptions, such as the Life of David CD which needs its own version of QT 2.1 installed. Consult that program’s installation note, teaching guide or tech tips for those alerts.
Making Back-Up Copies
You are entitled to make a back-up copy of any software, provided that back-up is archived.
- The Real Cost of Software and Computers
- Getting Started with Software in Your Lab
- Teacher Training Pamphlet
- The How-to Book: Teaching with Computers in Christian Education
- Windows 8 and Our Software
- Windows 8 and 10 Tips and Tweaks for our Software